Privacy Policy

1. Who We Are

Sati Code operates as an online education provider based at 132 Thanon Ratchadamnoen, Talat Yai, Mueang, Phuket 83000, Thailand. We are the data controller for personal data collected through this website and our programmes. For data-related enquiries, contact us at [email protected].

2. Data We Collect

We collect personal data in the following circumstances:

• Contact form submissions: name, email address, and optionally phone number and message content
• Programme enquiries and enrolment: name, email address, phone number (where provided), and correspondence relating to programme selection
• Programme participation: submitted exercises, project work, and written communications with mentors
• Website usage: IP address, browser type, pages visited, and session duration (collected via analytics cookies where you have consented)

We do not collect payment card data directly. Any payment processing is handled by a third-party payment provider under their own privacy terms.

3. Legal Basis for Processing

Under Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA), we process your data on the following bases:

• Contract performance: to deliver the programme you have enrolled in and provide mentor support
• Legitimate interests: to respond to enquiries, maintain records, and improve our programmes
• Consent: for analytics and marketing cookies, where you have opted in via the cookie banner
• Legal obligation: where required to comply with applicable Thai law

4. How We Use Your Data

• Responding to enquiries and providing programme information
• Delivering programme content and facilitating mentor feedback
• Sending administrative communications related to your enrolment
• Improving curriculum and programme structure based on aggregated feedback
• Analytics to understand how the website is used (with consent)
• Complying with legal and regulatory requirements

We do not sell personal data to third parties. We do not use personal data for automated decision-making that produces legal or similarly significant effects.

5. Data Sharing

We share personal data only in limited circumstances:

• Mentors and teaching staff: names and submitted work are shared with the assigned mentor to provide feedback
• Service providers: payment processors, email delivery services, and website hosting providers operating under data processing agreements
• Analytics providers: where you have consented to analytics cookies (e.g. Google Analytics, which processes data under its own terms)
• Legal requirements: where disclosure is required by Thai law or a valid legal process

6. Data Retention

• Enquiry data: retained for 12 months from last contact, then deleted unless enrolment follows
• Enrolment and programme records: retained for 3 years from programme completion for administrative and dispute resolution purposes
• Analytics data: retained in anonymised or aggregated form; individual session data deleted after 14 months
• Legal records: retained as required by applicable Thai law

7. Data Protection Measures

• Data is transmitted over encrypted HTTPS connections
• Submitted programme work is stored on access-controlled servers
• Only staff with a direct operational need can access personal data
• In the event of a data breach affecting your rights, we will notify you and the relevant authority within the timeframes required by the PDPA

8. Cookies

We use essential cookies for site functionality and, with your consent, analytics and preference cookies. You can manage your cookie preferences at any time via our Cookie Policy page.

9. Your Rights

Under the Thailand PDPA, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where no legal basis for retention exists)
• Request restriction of processing in certain circumstances
• Object to processing based on legitimate interests
• Withdraw consent at any time (this does not affect processing carried out before withdrawal)
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) in Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

10. Third-Party Links

This website may contain links to external resources. We are not responsible for the privacy practices of third-party websites and recommend reviewing their policies before sharing personal data with them.

11. Children's Privacy

Our programmes are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected data from a minor, please contact us and we will delete it promptly.

12. Policy Updates

We may update this policy when our practices change. Updates will be posted on this page with a revised date. If changes are material, we will notify enrolled learners by email. Continued use of our services after the update date constitutes acceptance of the revised policy.

13. Contact

Data controller: Sati Code, 132 Thanon Ratchadamnoen, Talat Yai, Mueang, Phuket 83000, Thailand.

Privacy enquiries: [email protected]

Phone: +66 76 209 458